Support Home > Packing >
Is my package insured?
All shipments are automatically insured by the courier for up to $100. Some restrictions apply*.
Insurance for shipments valued higher than $100 can be purchased at a discounted rate in increments of $100. Buying insurance does not guarantee coverage if your shipment is found to be inadequately packaged for transport by the insurance company. Make sure to select a proper size rigid box that allows your items to fit securely inside, with sufficient internal cushioning material. Remember, the purpose of packaging is to protect your shipment from damage while in transit.
Additional insurance is covered by Navigators Insurance Company, a subsidiary of Hartford Insurance Company.
Please view this link for terms of coverage:
Cabrella Insurance Summary
- Canpar Express Terms of Service
- UPS Canada Terms and Conditions of Service
- UPS US Terms and Conditions of Service
- DHL Terms and Conditions
**Only the person whom generated the shipping label can file a claim. If you are the receiver, please contact your shipper to file the claim.