Do you have a phone number I can call?

No — but please don’t misunderstand this as any lack of interest! We’d love to answer your questions.

We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest and most informative response. We focus on providing fast and high-quality responses by email, so you’re always chatting with a human that can help first-hand.

The ShipNerd Help Center is the go-to place to find answers to your questions! If you can’t find what you are looking for in our Help Center, feel free to contact us through the following:

Email: [email protected]

Hours: Monday to Friday – 9am to 5pm EST